ROLE: Research | User Flow | Wireframe | Prototype | User Testing
Presentation Deck
Caption: AIRLINE BOARDING APP
Caption: AIRLINE BOARDING APP: PROJECT While air travel booking has grown in popularity over the years, the check-in process still needs to be clarified and is full of user frustration. Design an optimized experience of boarding a flight with a mobile ticket.
Caption: AIRLINE BOARDING APP: PROBLEM Travelers need more control over their experience during airplane travel.
Caption: AIRLINE BOARDING APP: RESEARCH International Air Transport Association (IATA) conducted a 2018 Global Passenger Survey (GPS). They ask travelers how they would like their passengers to experience better when it comes to airport travel. 10,408 from 145 countries participated in the survey.
Caption: AIRLINE BOARDING APP: SOLUTION Create an app that is a one-stop shop for a real-time fight, secure check-in, and baggage tracking information.
Caption: AIRLINE BOARDING APP: TRAVELER JOURNEY MAP Image of the treveler journey map
Caption: AIRLINE BOARDING APP: CHECK-IN PROCESS Image of hand-drawn check-in process wireframes
Caption: AIRLINE BOARDING APP: USER FLOW - CHECK-IN PROCESS Image of app flow chart
Caption: AIRLINE BOARDING APP: TICKET REGISTRATION Image of hand-drawn wireframes
Caption: AIRLINE BOARDING APP: USER FLOW - TICKET REGISTRATION Image of app flow chart
