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Experience


Summary
Lisa is looking for full-time employment at a company that is open to change. I am currently seeking new ways to use my skills. I like to serve and help.

She is detail-oriented, a critical thinker, a problem solver, and tech-savvy. Can work with a group and independently. She knows how to prioritize important projects and get stuff done. She has over 25 years of working experience.


Skills
Detail-oriented, a critical thinker, a problem solver, and tech-savvy. Can work with a group and independently. She knows how to prioritize important projects and get stuff done. She has 25 years of working experience.

Current Experience
Diver - Uber - February 2024 - Present
100 5-Star Rating within 30 days. Excellent customer service when driving customers to their destination.

Dasher - DoorDash - January 2023 - October 2023
Excellent customer service when delivering food independently, self-time management, 4.87 Rating, Top Dasher every month.

House Opener - H.O.M.E Helping Out Music Evolve - March 2022 - December 2022
House duties include greeting guests at the front, scheduling tracking for room rentals, making coffee, cleaning, updating supplies for bathrooms and common areas, and Inventory of equipment.

Professional History
Lisa Shea Design - UI/UX Designer - January 2013 - January 2020
Freelance UX designers, delivery of UX artifacts, and Front-end development to build new user features. Analyzing data and tracking users' documents.

Ncontracts - Product Designer - August 2019 - January 2022
Risk Management Services and Software for the Financial Industry.
Lean UX/Agile environment. Applied the process of user journey mapping and personas to clarify assumptions. Worked in a team environment with designers, product managers, and developers to build new features for users.

State of Tennessee - User Experience Designer - August 2017 - August 2019
Make sure the citizens of Tennessee have a better experience across all web and mobile Applications. Conducted user interviews and built easy-to-use products/services with effective wire-framing and prototyping.

SapientRazorfish - UX/UI Developer - May 2015 - Sept. 2016
Agile environment. Rapid prototyping, user testing, and UI development for Honda Automobiles' redesign website. Design deliverables: wireframes, mockups, and prototypes. Adhered to current user experience design standards through research, collaboration, and implementation.

EDUCATION
NN/g UX Certified - Nielsen Norman Group (UX) Certificate – 2023
Agile Fundamentals: Including Scrum & Kanban - Udemy Certificate – 2023
User Story Masterclass: Your Agile Guide to User Stories - Udemy Certificate – 2023
General Assembly (GA) - (UX) User Experience Design Circuit Certificate 2017
Reilly School of Technology - JavaScript Programming Certificate 2015
UCLA Extension - Web Design 2011
Austin Peay State University - BFA - Graphic Design

COMMUNITY
• Indie Memphis Film
• Epicenter Memphis
• (BBA) Black Business Association of Memphis
• Taxi Music (Composer Member)